Commercial Accounts Specialist


Job ID 18-00221

Industry Pharma

Job Type Permanent

Location East Windsor, NJ

Description

% OF TIME FREQUENCY ESSENTIAL DUTIES
30 Daily Responsible for maintaining a high level of professionalism with customers while working to establish a positive rapport with every customer/stake holder.
40 Daily Processing customer purchase orders and documentation requests
15 Daily Responding to customer inquiries within the same business day via telephone, email, or fax.
5 Daily Investigate and bring resolution to customer claims regarding order discrepancies or unapproved charges
2 Daily Maintain license credentials with the ERP system.
2 Daily Produce and distribute reports to internal and external stakeholders as required
5 Daily Responsible for understanding and following corporate policy and procedures

OTHER RESPONSIBILITIES
Perform other duties as assigned
 



Qualifications


QUALIFICATIONS
PREFERRED & REQUIRED

0-3 years of work experience. General computer proficiency and advanced knowledge with Microsoft Office applications, Must have advance knowledge of Excel (pivot tables, vlookup, macros). Excellent record keeping and organizational skills, Must work well with others in a team based environment, Excellent and professional verbal and written communication skills., Excellent attention for detail., Ability to meet accelerated timelines and manage priorities as necessary in a fast paced environment, Must be able to type at least 50 words per minute