Enhanced Performance Monitoring
RHO supported the deployment of an enterprise-wide monitoring solution across hundreds of VA applications — cutting incident detection time and improving system uptime.
ServiceNow Modernization
RHO led the development and deployment of ServiceNow solutions across the VA enterprise — redesigning the Service Catalog and automating workflows.
Cybersecurity & Risk Governance
RHO supported the processing billions of security records into a unified Common Information Model — enabling automated risk assessment and real-time compliance dashboards.
Salesforce Implementation
RHO built and optimized Salesforce solutions for the VA’s IT Operations program — delivering dashboards, automating complex workflows, and providing Tier 1–3 support.
Electronic Health Records Modernization
RHO has been a key delivery partner in the VA’s EHRM initiative, supporting the Oracle/Cerner implementation across VA medical centers to improve care for 17.8 million veterans.
Clinical Trial Review Application Development
RHO modernized NCI’s START application Review Module — designing nine distinct workflows, implementing role-based access controls, and optimizing backend services.